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FYI: Territory Restrictions
February 5th, 2008
Why is some music not available to customers outside the US?
Certain music on Amie Street (like Vampire Weekend) can only be sold to customers with a U.S. IP address. This is required by our licenses with certain content providers who can only offer the right to sell music within a specific territory. These albums will be marked as US ONLY.
Our goal, of course, is to make all of our music available to everyone, so we are working hard to find a solution to this and will keep you updated. In the meantime, if you are browsing from within the US and you see albums labeled as US ONLY please contact Customer Support.
February 5th, 2008 at 11:50 am
This is very annoying.
Please could you strive to make the music available to all of your audience/members. I was looking to buy the Vampire Weekend album but was rather frustrated to discover I could not. I’ll now have to get it from other sources.
On a second note, could you please target your advertising a little more. Please do not send us advertising on bands we cannot purchase, you don’t make any money, we get frustrated.
I do like your service and I’d just like to be able to make more use of it.
rgds/alex
February 5th, 2008 at 3:02 pm
Well I’m impressed.
Even though I rather daftly scrolled past the piece in the promotional email about the territory restrictions, someone (Adam Boltuch) at Amie Street took the trouble to both read my earlier comment (see above as AlexE) and reply personally to me. I’m impressed with this level of customer service.
thx/alex
February 28th, 2008 at 1:44 pm
“certain content providers” are alienating the fans and hurting the artists. I just messaged Thom Yorke and politely told him how I feel. I’m going to do this to every other US only artist I find until somethings done about it.